Usability Testing by Marc Miyashiro

Objective Validation of Usable Designs

PLEASE NOTE	Usability test documents contain proprietary information and are unavailable online. Please schedule an interview to review examples of usability testing artifacts.
Bank of America	I conducted extended usability tests on proposed enhancements for Bank of America's online banking site. This assignment required me to quickly develop a comprehensive understanding of the site and its functionality, as well as understanding many underlying banking principles and practices. Tests were conducted in a semi-formal environment using non-technical Bank of America employees as test subjects.
	Test Plan Test Scripts Test Facilitation Test Report	Objectives, strategies, tactics, logistics for tests Includes tools for collecting and analyzing results Provide non-biased structure and comfort for test participants Collated results, analysis, and recommendations
Janus	I conducted quick usability tests on planned enhancements to the Janus investors' site. This was a tightly focus effort to evaluate a limited number of specific features. Tests were conducted in a formal environment using professionally recruited test subjects.

References	Available upon request
Contact	Marc Miyashiro 263 Bigelow Street Clayton CA 94517 510-798-5489